WALK-UP / DOWN Fee
WALK UPS / DOWN & OFF-ROAD HOUSES/ BUILDINGS
Both within AND outside the building from the nearest roadside. Walk-up/walk-down charges apply to delivery and removal service.
Buying furniture online is easy, but walking up bulky and oversize furniture upstairs requires time and extra manpower. If you have a walk-up please notify us so we can help accommodate a walk-up especially for large or over-sized furniture items. We appreciate your notice in advance. If you think your furniture might not fit your staircase please kindly take photos of your stair and let us know the width and if there are any obstructions upon entering your staircase like handrails, turns or distances between the stair wall and your door entrance which might inhibit turning radii.
*Customer must inform any known walk-ups / steep slopes. A double walk-up fee will be charged if there is any walk up from the nearest roadside on the way to customers’ home. Redelivery charge and the walk-up charge will apply for redelivery. Check out full details HERE.